We Are Compassionate
- We care for our staff, our clients and their carers
- We are always respectful in our interactions
- We empathise and seek to understand first
We are Accountable
- We know our responsibilities and we meet them
- We set goals and achieve them
- We seek to solve rather than avoid problems
We are Open and Honest
- We tell the truth
- We communicate openly with staff and clients
- We deliver feedback good or bad
- We aim for no surprises
We strive to always do better
- We know our responsibilities and we meet them
- We set goals and achieve them
- We seek to solve rather than avoid problems
We Listen
- We listen carefully to the wishes and directions of our clients
- We know our client’s objectives and do our best to help achieve them
- We encourage/seek feedback
