Home Care Package service provider – now in Goolwa, Port Elliot and Victor Harbour

If you have been assigned a Home Care Package by the Australian Government, choose Yellow Door Care as your trusted provider! Yellow Door has been providing in-home care to South Australians for over 35 years. Yellow Door has been owned and operated by nurses and twins Meg and Chrissy for over 5 years now and has recently expanded its operations from all over metropolitan Adelaide to the Fleurieu Peninsula.

What is a Home Care Package?

A Home Care Package is a subsidised program run by the Australian Government to provide older Australians with funding for access to in-home care services.

With a Home Care Package, you can pick and choose the services most relevant to you.

What services can I choose with my Home Care Package?

You can select and combine multiple services to suit your lifestyle and support your independence. Your selection of services becomes your ‘support plan’. Our services include, but are not limited to:

• Personal grooming
• Domestic assistance such as tidying, laundry, ironing, sheet changes, sweeping
• Medication helping, prompting and assisting
• Transportation to outings and appointments
• Shopping and meal preparation
• Companionship and Carer Respite in your own home
• complex nursing care by registered nurses

How many hours of care will I receive with my Home Care Package?

There are four levels of Home Care Packages, designed to meet different levels of independence and care requirements. The funding levels are determined by the Australian Government.

Your funding level will be determined through an Aged Care Assessment as part of the Home Care Package application process. Aged Care Assessments can be organised by My Aged Care, the Commonwealth Government body responsible for all aged care services.

• Level 1 supports people with basic care needs. This provides a couple of hours of in-home care services each week.
• Level 2 supports people with low-level care needs. This provides approximately four hours of in-home care services per week.
• Level 3 supports people with intermediate level care needs. It equates to up to 10 hours of in-home care services per week.
• Level 4 supports people with high-level care needs. It translates to up to 15 hours of in-home care services per week.

While each level comes with a different amount of funding, all levels have access to the same types of services—the difference is the number of hours of care you will receive. We tailor your services to ensure you get the best value out of your budget.

How much money comes with each level of Home Care Package per year?

In short, it depends on the level of the package:

Current per annum subsidies as at 23^rd June 2020:

Level 1: $8,750

Level 2 $15,500

Level 3: $34,000

Level 4: $51,000

How do I get a Home Care Package?

To access a Home Care Package, there are five key steps:

1. Visit the My Aged Care website (opens in new window), or call 1800 200 422. My Aged Care is your first contact for assistance to stay living independently at home. They can also assist if you’re looking to access more help than you currently receive.
2. My Aged Care will organise a free Aged Care Assessment, to learn your preferences, goals and potential needs. They will assess what government funding you may be eligible for, and if it is a Home Care Package, the right level for you. The Aged Care Assessment is a face-to-face meeting with an assessor, usually a health professional such as a nurse, social worker, or doctor. The assessor will visit your home to understand what services you would like and how your life could be easier or more enjoyable.
3. You will be notified if you are eligible for a Home Care Package to fund your chosen services—whether you meet Level 1 or Level 2, or whether you need more comprehensive care (Level 3 or Level 4, or an alternative funding program).
4. You will assigned a Home Care Package
5. You then need to choose a Home Care Package provider. Yellow Door is an approved provider, so choose us!
6. As your chosen provider, we’ll work with you to develop a services and support plan, and clearly explain the process and costs.

When does my care start and how long does it last?

Once you have chosen Yellow Door Care, you’ll receive a Home Care Agreement. Your Home Care Agreement is a legal document that lists the details of your support plan, including who will provide your services and any costs associated with your Home Care Package.

Your Home Care Package funding starts on the day you sign your Home Care Agreement, not from the day you receive care and services.

Your care and services can begin as early as 7 days after signing your Home Care Agreement.

You can continue using your Home Care Package to access services for as long as you need. Your package cannot be allocated to another person unless you notify us in writing that you no longer wish to receive services in your Home Care Package.

Engaging Yellow Door Care as your provider

We’re here to help you through every step of the process. If things get difficult or confusing at any point, give us a call. We provide one person as a dedicated contact to explain all your options.

We understand the system. We can help navigate it for you, and with you.

My Aged Care may offer a list of service providers during your Aged Care Assessment—you can still choose us as your provider, even if we are not included on the list!

If you’d like any more information or have specific questions, call Meg or Chrissy now on 83623033.