Yellow Door is an NDIS Registered Provider of Disability Home Care Services for children and adults in Adelaide; including those with high intensity needs

We have established an enviable track record in working with clients and their plan managers so that they receive the support they need to live well and independently.

Living with a disability does of course present challenges, but we at Yellow Door understand that with the right support, many barriers to independent living can be readily overcome. Our dedicated Care Coordinators, all of whom have extensive clinical experience, will work with you to establish a care plan that works for you, incorporates your wishes and is designed to achieve your goals and aspirations, as well as put practical steps in place so you achieve them.

Most importantly, our staff are trained to listen to you and collaborate with you so that you can live the life you wish to lead.

If you are an NDIS participant, including those who are self-managed, plan-managed or agency managed; Yellow Door can help you live life fully and with meaning in your own home and community.

Our disability support services and supports include:

Personal Care

such as bathing, dressing, grooming, toileting, range-of-movement activities and medication support

Social Support

such as social outings, scenic drives, seeing a movie at the cinema, dining out and home activities

Domestic Assistance

such as laundry, ironing, dusting, vacuuming, mopping and general tidying of the home

Meal Preparation

such as grocery shopping, menu planning, cooking, assistance with feeding and companionship while eating

Accompanied Transport

Accompanied transportation to medical appointments, personal appointments and assistance with general errands

Respite Care

Family carers may need a few hours or nights every now and then to rest and recharge and that the best solution to that is to provide respite care in familiar surroundings.

24 hour care

Sometimes you might need around the clock care so you can stay in the comfort and familiar safety of your own home.

Overnight Care

Your care and well being will sometimes require out of hours services including overnight to give you or your loved one peace of mind.

We also have a team of professional staff who have the requisite training to assist with individuals living with a range of conditions including:

  • Younger onset dementia
  • Motor neurone disease
  • Parkinson’s disease
  • Multiple sclerosis
  • History of stroke
  • Rheumatoid arthritis
  • Permanent blindness and vision loss
  • Prader-Willi Syndrome
  • Permanent deafness and hearing loss
  • Spinal cord injury or brain injury
  • Amputation

FAQs

If you’ve still got questions, we might be able to answer them here. If not please don’t hesitate to contact us today!

It is vital to ask your potential Home Care Package provider how their staff are screened and trained. Do they have National Police Clearances? Do they have a NDIS worker check? How many reference checks are completed before they are employed? Does the provider offer ongoing training and professional development? Yellow Door has a strict and rigorous recruitment process and ongoing training program to ensure you receive safe and quality care.  Check out our Quality Assurance page to provide more detail and answers to your questions.

Yellow Door has its own employees to deliver your home care services. With over 100 care staff delivering over 2000 hours of care per week, we have the right staff for you. Many Home Care Package providers use agency staff and contractors to deliver care services to their clients. If you decide to choose a provider with this model of care, it is important to ask what safeguards the provider has in place to ensure the quality of the care that is provided. We also recommend asking how the agency workers and contractors have been screened and trained. 

If you’re considering Home Care Providers, it is critical to keep these questions in mind to make sure you’re choosing a Home Care Package provider that’s the right fit for you.  

Yes. We’re really happy when you find a worker that you click with and encourage you to let us know if you’d like a specific team member to visit you regularly. We will do our best to make sure we schedule them in with you, however at times it may not be possible if there has to be a last-minute change to your service date or time. We will always let you know in advance if someone different to usual will be visiting you.

Easy! Just email [email protected] or use your client portal on your App to change, alter or cancel your care worker. You can always call our Care Coordinator team if you prefer. Just make sure to give two business days’ notice to avoid a cancellation fee.  

The cost of help at home services varies from person to person, depending on what services you are receiving, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also publish our fees for Home Care Packages our website. 

Use our free budgeting tool on our website to give you an exact breakdown of the costs.